Where are you located?
N Jen is located in Katy, Texas. Jen prefers to meet clients at one of the Ooh La La Dessert Boutique locations.
Stores are located at 23920 Westheimer Parkway, Katy, TX 77494 and 20155 Park Row, Katy, TX 77449.
What are your hours?
Monday-Saturday 10am-7pm
Sunday 1-5pm
Do you only take custom orders?
No. Our "Collections" page shows some of the inventory we currently have for purchase.
How much do your products cost?
Various gifts range from $6 to $50. Pillows and totes start at $30. Our standard 15" 3x4 panel memory blanket starts at $268, and is our most frequently ordered size.
Why do you call it a memory blanket?
Our design is different from most in that the entire blanket is made from the client's shirts - the front, back and border. The design utilizes a grid pattern for stability. Unlike a quilt, there is no batting, backing or quilting. These differences allow us to keep expenses down and make the project more affordable.
Why do you say items start at a certain price?
Each item is unique. There are options that incur additional charges such as embellishments, sashing or other special requests. You choose what's right for your budget.
How many shirts do I need?
As few as 1 for a pillow, 2 for a tote, and 12 for our standard 15" 3x4 memory blanket. Feel free to provide more than you expect to be used in your order to allow for more options in layout design.
Do the items provided need to be tshirts? What other items do you accept?
Accepted items include but are not limited to tshirts, sportswear, shorts, tank tops, polos and even lanyards. The only current exception is football jerseys. However, we can remove nameplates and embroidered emblems from the jersey to incorporate into a project. Sweater and sweatshirt fabrics are also limited to panel use only (not border or tote).
How long will my custom order take?
Once you contract and place a non-refundable deposit, your project will be added to our schedule and a promise date given. Approximate process times are 1-2 weeks for pillows, 3 weeks for totes, and 5 weeks for the standard size memory blanket.
How much input can I have?
A mock-up and color scheme will be created using requests you make and will be emailed to you for review and approval. Changes can be made. However, if the design is not set and approved within 3 days by email, or if the scope of the project changes, the promised date will be impacted.
What forms of payment do you accept?
N Jen accepts cash and credit on immediate sales from inventory. On custom orders, we accept cash, check or credit for the non-refundable deposit. However, only cash or credit is accepted on the balance at delivery.
Do you ship?
Yes. N Jen ships via UPS.
How do I place an order?
Contact us by mail, email or Facebook to set up an initial consultation.
FAQs
Custom Order
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Collections
Keepsakes
N Jen